Moore Norman Tech Center
South Penn Campus, 13301 S Pennsylvania Ave, Oklahoma City, OK 73170
Overcoming Cognitive Bias in Talent Management
Brigitte Steinheider, Ph.D.
August 14, 2018 11:30 a.m. - 1:00 p.m.
To be successful, organizations need to capitalize on the knowledge, skills and abilities of a diverse work force and select and promote the best qualified employees. Research, however, shows that our decision making is often not rational, that we select candidates based on their similarity to ourselves, and that both interview processes as well as performance reviews are biased despite raters’ best intentions. Especially employee selection and performance reviews are prone to be biased, and new interview techniques and ‘cutting edge’ performance appraisal techniques were developed to increase rating accuracy. In this session, participants will learn some of the most common biases, experience their own biases, and learn techniques to overcome cognitive biases in talent management. This workshop aligns with the foundational functions of ‘industry knowledge’ and developing a ‘global mindset’ and TD’s competence areas of coaching, performance improvement and integrated talent management. Dr. Brigitte Steinheider is an Associate Professor in the Organizational Dynamics (ODYN) graduate program for the University of Oklahoma - Tulsa. Designed to produce high quality workforce development services to the Tulsa area, the Organizational Dynamics Master’s program has been recognized for its innovative application of cutting-edge theory to real world workplace problems. Prior to coming to the U.S. in 2002 to implement the ODYN program, she was a research scientist and project leader at the Fraunhofer Institute for Industrial Engineering in Stuttgart, Germany where she worked with clients such as Volkswagen AG, DaimlerChrysler AG and Robert Bosch AG.
To be successful, organizations need to capitalize on the knowledge, skills and abilities of a diverse work force and select and promote the best qualified employees. Research, however, shows that our decision making is often not rational, that we select candidates based on their similarity to ourselves, and that both interview processes as well as performance reviews are biased despite raters’ best intentions. Especially employee selection and performance reviews are prone to be biased, and new interview techniques and ‘cutting edge’ performance appraisal techniques were developed to increase rating accuracy.
In this session, participants will learn some of the most common biases, experience their own biases, and learn techniques to overcome cognitive biases in talent management.
This workshop aligns with the foundational functions of ‘industry knowledge’ and developing a ‘global mindset’ and TD’s competence areas of coaching, performance improvement and integrated talent management.
Dr. Brigitte Steinheider is an Associate Professor in the Organizational Dynamics (ODYN) graduate program for the University of Oklahoma - Tulsa. Designed to produce high quality workforce development services to the Tulsa area, the Organizational Dynamics Master’s program has been recognized for its innovative application of cutting-edge theory to real world workplace problems. Prior to coming to the U.S. in 2002 to implement the ODYN program, she was a research scientist and project leader at the Fraunhofer Institute for Industrial Engineering in Stuttgart, Germany where she worked with clients such as Volkswagen AG, DaimlerChrysler AG and Robert Bosch AG.
Central Oklahoma Chapter of the Association for Talent Development Copyright 2018
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